Pre Order Policy

Thank you for choosing to pre-order with FineFusion! Please read our pre-order terms and conditions carefully before placing your order.

1. What is a Pre-Order?

A pre-order is an order placed for an item that is not currently in stock but will be made available soon. When you pre-order with us, you are reserving the product in advance before it is available for general sale.

 

2. Payment

Full payment is required at the time of placing the pre-order. Pre-orders are processed in the same way as regular orders for payment security and confirmation.

 

3. Estimated Delivery Time

Estimated delivery timelines are 15 - 20 Days after placing your orders. While we aim to dispatch pre-orders on or before the estimated date, slight delays may occur due to production or supply chain factors. You will be notified via email/SMS once your pre-order is shipped.

 

4. Shipping

Once the pre-order product is ready, it will be shipped as per our standard shipping policy. If your order contains both in-stock and pre-order items, the entire order will be shipped together once the pre-order item is ready. If you wish to receive the in-stock items earlier, please contact our team. Separate shipping charges may apply.

 

5. Cancellations & Refunds

Pre-orders cannot be canceled or refunded after 24 hours of placing the order, as production begins shortly after. In case of a manufacturing issue or if we are unable to fulfill your pre-order, you will receive a full refund.

 

6. Changes to Pre-Orders

If you wish to update your shipping address, you must contact us within 3 days of placing the order. Changes are not guaranteed after production begins but we will try our best to accommodate your request.